Schedule posts on Google My Business locations.

GBP connection instructions

• Google Business Profile

  Official API:

  1. Postly uses the official Google API for integrations. This ensures that our users have the best experience, security and protection.

  Google Business Profile publishing:

  1. a. Publish only one image at a time.
  2. b. Does not allow video posts at the moment due to API restrictions.
  3. c. Image size: Between 10 KB and 5 MB.
  4. c. Recommended resolution: 720 px tall, 720 px wide.

  GBP Platform connection:

  1. a. You must be a manager to the GBP Locations. Manager access is required, as Editor, Subtitle Editor, Viewer and others are not allowed.
  2. b. Note that logging out of your social platforms, changing your social media account password, or login details will affect your connections here, reconnect to ensure a good experience.
  3. c. You must accept all permissions while connecting your account.
  4. d. Reconnecting your account does not affect already scheduled posts, they will still be published at the scheduled time.

  GBP connection FAQ:

  I have over 200 Google Business Profile locations that I manage for my clients, how do I connect them to the Workspace in order to publish unique posts to them, Bulk post inclusive?

  1. 1. It's important to avoid mixing different companies, clients, or brands within the same workspace as it can complicate management. Ideally, allocate a separate workspace for each entity.
  2. 2. In the context of Google Business Profile, having all your clients use the same email address for additions means their Locations will all appear under a single workspace, which can be problematic. Here are your alternatives:
  3. a. You can establish up to 200 workspaces, linking the same account profile to each, but ensure you associate only one specific client with each workspace and leave the others unlinked.
  4. b. Consider having a distinct email address for each client, such as [email protected]. This approach enables you to link each email with a different workspace, facilitating smoother management.
  5. c. Alternatively, you can delegate the connection task to your clients by granting them Admin access. This allows them to log in to the workspace and establish the connection themselves. It's critical to remember that connections need to be refreshed regularly to prevent publishing problems, typically every 60 days for most platforms.
  6. To learn how to create workspaces in bulk, visit the workspace page: Workspace

  Why is my post not displaying on my Location despite displaying as successfully published on Postly?

  1. a. Make sure to obtain manager-level access for managing the Locations.
  2. b. It's crucial to accept all necessary permissions for effective management and posting.
  3. c. Avoid including contact phone numbers and links in the text content of your posts. Google tends to disapprove and may reject posts containing such details.
  4. d. Alternatively, incorporate your contact phone numbers into the images you post, and the links in the Call-to-action field provided. This method is less likely to be detected by automated systems, increasing the likelihood of your post being successfully published.

• Publishing media links

  Publish image and video links:

  1. a. Use direct link - that accesses the image or video directly: e.g. This is an example of a direct Video URL: https://myvideo.com/cat.mp4
  2. b. YouTube video URLs are NOT recommended for publishing to TikTok and Instagram. Please use other video platforms.

• Platform connection permissions

  Platform connection permissions:

  1. a. You must be a Super Admin (LinkedIn), Admin (most platforms), Manager(YouTube and Google Business Profile) to the accounts. Content Admin and other sub-admin roles are not allowed.
  2. b. Please accept ALL permissions while connecting your account.
  3. c. Some account connections expire every 60 days, ensure to reconnect your account periodically for a good experience.
  4. d. Reconnecting your account does not affect already scheduled posts, they will still be published at the scheduled time.
  5. e. Note that logging out of your social platforms, changing your social media account password, or login details will affect your connections here, reconnect to ensure a good experience.

• Multiple accounts connection

  Multiple accounts connection:

  1. a. Some platforms do not allow multiple accounts on the same browser session.
  2. b. You would have to first sign in to all your Facebook accounts on a different browser tab and then switch to each to connect it to Postly.
  3. c. Alternatively, you can sign in/sign out to one account at a time, while connecting each to Postly.